Getting Started with CHI

Please arrive 10 min early so we can check you in, help you get settled and give you a tour of the studio.

In order to serve you better we need to know a little bit about you. Please share with us your goals, your past and present injuries as well as any other health concerns that we need to be aware of.

This will ensure our instructors can guide you through a safe movement practice. If at any time your health condition changes please inform your instructor before the start of your class so they can provide you with appropriate modifications to address your medical condition.

WHAT TO BRING

• We have a sock policy to help keep our reformer straps clean. So please bring a pair with you or we do have some for sale for your convenience.
• A water bottle that you can fill at the studio to help us reduce waste and to help you stay hydrated. We recommend using recyclable bottle Everything at CHI Pilates Studio was choosen for the sustainable future.
• Please leave your valuables at home. Lockers are provided for you to place your belongings in. This helps to keep the studio space safe and free from potential obstacles.
• Wear comfortable clothes that you can freely move in. Please no baggy shorts.
• As a courtesy to others please make sure that your phone is on silent.

WHAT TO EXPECT

Our classes are 60-minute long. Group Reformer classes have a maximum of 6 participants and Mat classes are limited to 8 students. This ensures that our talented instructors can give you the attention you deserve.

Please be on time! We understand that things happen. Latecomers will not be permitted to take class if more than 5 min late. This is for your own safety and for the courtesy to the other participants.

CANCELLATION POLICY.

Please note that we have a strict 12-hour cancellation policy to ensure that you are not charged. If you know that you can’t make your scheduled class, please inform us as a courtesy to your instructor and so we can free up the space for someone else who would like to attend. This will help everyone get access to the classes that they want.